Crowe assists exempt hospitals to understand and enhance their community benefit contributions through a comprehensive Community Benefit Scorecard service. This service is a thorough assessment tailored specifically for exempt hospitals, designed to delve into an organization’s existing community benefit policies and procedures.
The assessment process involves the Crowe team asking a carefully crafted series of 20 questions that cover a wide range of relevant topics, span different functional areas across a health system, and provide a holistic view of the hospital’s community benefit efforts. The questions are intended to prompt a detailed review of the hospital’s practices in critical areas such as provisioning financial assistance and handling bad debt as well as the overall approach to community benefit.
To facilitate an assessment that is as beneficial and accurate as possible, Crowe encourages a dialogue between individuals across different functional areas within the hospital or health system, seeking out those who can provide in-depth responses. The conversation is meant to be a collaborative effort, fostering an environment where open and constructive communication is paramount. The goal is to gain a clear understanding of where the hospital stands from a policy and operational perspective.
Once the information is gathered, Crowe specialists take what they’ve learned and benchmark the information against established best practices within the healthcare industry. The follow-up to the assessment is a detailed scorecard that provides a score ranging from 0 to 5 for each question based on the hospital’s responses. The scoring system is designed to highlight the hospital’s areas of excellence and pinpoint opportunities for further development.
The total score, with a maximum of 100 points, offers hospitals a numerical indication of how well they are performing compared to their peers. The scoring not only provides valuable feedback but also serves as a tool for continual improvement.
As hospitals continue to navigate the complexities of community benefit obligations, Crowe is ready to illuminate the path forward with clarity, innovation, and a shared vision for a healthier society. The Crowe Community Benefit Scorecard assessment is more than just a metric; it’s a catalyst for change, empowering hospitals to not only assess their current impact but to forge ahead with strategies that deepen their community engagement. The guidance from Crowe specialists paired with the shared wisdom from health systems leaves hospitals equipped to identify strategic paths to enhance their contributions to the communities they serve.
Take the first step toward understanding and enhancing your hospital’s community benefit contributions and join the ranks of health systems that are revolutionizing their community impact with guidance from Crowe.
