Crowe Public Records Manager

Help your government organization efficiently and effectively manage public records requests with Crowe Public Records Manager. Our user-friendly solution offers a customizable way to streamline intake and keep internal processes on track.

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Get a handle on requests with Crowe Public Records Manager

Manage your public records requests more efficiently and effectively with our customizable solution, built on the Microsoft Power Platform™.

Addressing public records requests from your constituents can take a lot of time, especially when your government organization must also consider any related regulations regarding that information. At Crowe, we understand your time is valuable, which is why we created Crowe Public Records Manager.

Find a streamlined and scalable way to handle public records requests

As part of the Crowe Government Hub suite, Crowe Public Records Manager can help organizations track and adhere to request deadlines. Plus, it’s customizable to specific needs and can use your existing Power Platform investment.

Offers an easy-to-use portal

Constituents can submit public records requests through a secure online portal and eliminate more manual submissions such as fax, phone, and email.

Helps manage workload

Your public records team assigns the incoming requests to appropriate analysts and attorneys so they can review and route as needed.

Enables collaboration

Crowe Public Records Manager offers internal communication tools that help enable and enhance collaboration between departments.

Standardizes communications

With a series of customizable, easily editable templates, users can send emails with standardized language and up-to-date data.

Offers an easy-to-use portal

Constituents can submit public records requests through a secure online portal and eliminate more manual submissions such as fax, phone, and email.

Helps manage workload

Your public records team assigns the incoming requests to appropriate analysts and attorneys so they can review and route as needed.

Enables collaboration

Crowe Public Records Manager offers internal communication tools that help enable and enhance collaboration between departments.

Standardizes communications

With a series of customizable, easily editable templates, users can send emails with standardized language and up-to-date data.

Monitors deadlines

Throughout the process, the solution tracks key dates and sends automated reminders to help keep the department compliant with regulations.

Publishes responses

When your department assembles the response to the public records request, the system sends it back to the requestor in the format they choose (secure website, email, or traditional mail).

 Prepares reporting

Crowe Public Records Manager offers out-of-the-box reporting for a variety of items, including workload management, processing times, and resolution.

Manages records

The system can help organizations maintain compliance with record retention requirements, automatically expunging records based on configuration and record retention policies.

Monitors deadlines

Throughout the process, the solution tracks key dates and sends automated reminders to help keep the department compliant with regulations.

Publishes responses

When your department assembles the response to the public records request, the system sends it back to the requestor in the format they choose (secure website, email, or traditional mail).

 Prepares reporting

Crowe Public Records Manager offers out-of-the-box reporting for a variety of items, including workload management, processing times, and resolution.

Manages records

The system can help organizations maintain compliance with record retention requirements, automatically expunging records based on configuration and record retention policies.

Get Crowe Public Records Manager up and running fast

With a user-friendly platform and scalable functionality, Crowe Public Records Manager can help your organization save time while promoting transparency – without taking months to implement. Following is a quick look at our six-week process.

Schedule a demo

We encourage you to schedule a demo of Crowe Public Records Manager with our team, so you can see firsthand how it might work for you.

Perform a gap assessment

Our team gathers requirements on your organization’s business processes and identifies any gaps between our out-of-the-box functionality and your unique requirements. Then, we determine an action plan to close those gaps, prioritizing steps depending on your needs.

Configure the platform

Once the gap assessment is complete, our team works with your IT department to gain access to your Microsoft Azure™ and Power Platform environments. We then install Crowe Public Records Manager, configure it to match our gap assessment findings, and make changes to statuses, labels, views, reports, and templates so that the platform meets your organization’s specific needs.

Test the platform

Our team facilitates user acceptance testing and makes any necessary updates based on the results to improve alignment with your business.

Implement the platform

Once testing is complete, our team migrates the platform to a production environment. Then, we work with your IT team to change your existing public website so that it points to Crowe Public Records Manager. Finally, we monitor the production environment for 30 days to make any needed tweaks.

Learn about some of our public sector accomplishments

Get the insights

Questions? Our team is ready to help.

Want to know more about how Crowe Public Records Manager works? Send us an email or give us a call. We’d be happy to answer any questions and schedule a live, 30-minute demo.