Process management

Efficient, effective and secure processes are the key to business success. Disturbances in process management result in measurable financial and time losses and the risk of losing clients.

Process management - examples of disturbances:

• problems with rapid decision making
• ineffective cooperation between the departments
• bureaucracy and excess manual work that hinders task completion
• employees perform their activities in an unstructured way, without proper standardization
• efficiency and profitability decreases
• customers are dissatisfied and raise objections with regard to the speed and quality of service and to the performance of products
• there are noticeable inefficiencies in the processes, but they are difficult to identify accurately

Process management - the range of service:

We provide the service within three standard stages:

Stage I

a.Analysis of business processes and activities performed

b.Description of selected processes for the client, indication of inefficiencies and possible optimizations

c. Modelling of target business processes

Stage II

a.Implementation of the recommended changes at the clients' premises

b.Trainings and workshops for the client's employees involved in these changes

Stage III

a.Change management within the organisation

b.Monitoring of changes and post-implementation audit.

We always adapt our services to individual needs of our clients. Therefore, it is important to define those needs precisely before we start the cooperation.

Trying to meet the expectations of our clients, we also conduct projects involving only single stages of the service or the analysis of processes within a selected part of a company.

Process management - benefits:

• identification of process inefficiencies and areas requiring improvement
• suggesting optimal solutions and cost savings
• cost reduction
• simplification, improvement of processes and the flow of information
• enhancing cooperation between departments
• implementing measurement system (productivity, quality control, deadlines etc.)
• work standardization
• increasing employee awareness of key business processes
• growth of knowledge about the costs of a given process and ways to optimize profitability
• elimination of unnecessary operations and reduction of those performed in excess
• increase in the company's efficiency and the accuracy of strategic decisions.