The accountants and auditors need technology-based competence if they want
to keep delivering in a digital world. This competence will bring them ethical
basis for claiming their leadership roles and responsibilities.
NEW CHALLENGES
In changing times, the incoming new ideas and technology are disruptive, until
we learn how to explore and utilize them. This is exactly what happens with
professional accountants and auditors, who are yet to embrace the digital
revolution.
The landscape for the professional accountants and auditors (PAs)
have changed extensively and so rapidly, that staying relevant is a big
challenge. The traditional roles of PAs have been taken up by machines for
input of data, analysis and final delivery of information. With the
availability of sophisticated software, computer modelling and AI, the PAs are
getting redundant. However, the experts have noted that the concept of “purely
digital’ is a fallacy which will be falling apart very soon. Instead of purely
digital, the metrics of human cum machines capital will be more sustainable.
This is the silver lining for PAs who may be facing an existential threat on
the advent of digital transformation.
Since the stakeholders are shifting
reliance on data scientists and other experts who are equipped with a better
skillset of human-machine collaboration, PAs are now redefining their core
skills. PAs have been known for deriving information from data and bringing
trust to that information. With this role partly switched to machines, PAs need
to hone their skills of using technology. According to International Panel on Accountancy
Education (IPAE), “Not only we are connected to each other; we are connected to
machines, and machines are connected to machines. That’s the big picture”. The
core skills of PAs, and resultantly their competence, will now be judged with
reference to the pace and agility with which they become part Ethical
Leadership in a Digital Age of this big picture. This is a competence paradigm
shift!
BEFITTING NEW ROLES
There is no denying that machines will be better and
faster than humans for transactional, analytical and prediction tasks in the
roles that PAs perform today. However, humans will retain their competitive
advantage over machines for non-technical professional skills such as critical
thinking, contextualizing information, collaborating, ethical and strategic
decision-making, etc., with only one caveat – they equip themselves with new
technologies. Once they do, they have the unique advantage of serving as a
collaborator between top management and IT teams, and as a moderator for
ensuring a balance between innovation and organizational targets.
Even with the
systems utilizing machine intelligence, PAs will stay relevant, and sometimes
indispensable, because stakeholders need quality assurance for the data used,
and information generated. PAs have a centuries old legacy of providing
credibility to reports and analysis, and this reputation will pay a long way
when people need assurance about digital systems.
Digital systems are always
evolving, trying to achieve something new and better, and need continuous
evaluation on this path. The measurement of how far a target has been achieved
by a newly developed system, involves work of independent experts who are free
from a ‘digitization bias’, and who can objectively vouch evaluation – hence,
the PAs!
THE ETHICAL LEADERSHIP
Professional competence and due care are the
ethical embodiments of the personality of PAs, and often these two are flip
sides of a same thing. With their arrangements and their resilience to
withstand pressures, PAs always tend to be objectively independent. This
trilogy has remained undeniable for the stakeholders, and the same impression
will very well be carried during digital
Transformation of the world provided PAs exactly know what is expected
of them. Here are some key takeaways: • PAs have to take ‘due care’ which, in a
digital world, is not possible without competence in technology