IT general controls (ITGC)
Apply to all systems, components, processes, and data for a given organization or information technology (IT) environment.
Information technology service management (ITSM)
Activities performed by an organization to design, build, deliver, operate, and control information technology (IT) services offered to customers.
IT Governance (Information Technology Governance)
A process used to monitor and control information technology capability decisions - in an attempt - to ensure the delivery of value to key stakeholders in an organization.
Data privacy
Defines who has access to data, while data protection provides tools and policies to restrict access to the data. Compliance regulations help ensure privacy.
Sustainable IT
Builds on the principles of Green IT – reducing the environmental impact of IT products and infrastructure – while adding aspects of social responsibility such as working environment and socially responsible manufacturing of IT products.
Crisis communication
Refers to the technologies, systems, and protocols that enable an organization to communicate during threats to business or reputation.
IT Disaster Recovery (DR)
The procedures, policies, or processes that prepare an organization’s vital IT infrastructure to effectively recover from natural or human-induced disasters and ensure business continuity.
Privileged Access Management (PAM)
Refers to systems that securely manage the accounts of users who have elevated permissions to critical, corporate resources. These may be human administrators, devices, applications, and other types of users.
Security information and event management (SIEM)
A subsection within the field of computer security, where software products and services combine security information management (SIM) and security event management (SEM). They provide real-time analysis of security alerts generated by applications and network hardware.