Do More With the NetSuite 2025.1 Release

Vince Miller, Rohit Mukherjee, Neha Verma

Explore how the NetSuite 2025.1 Release can help businesses enhance efficiency, accuracy, and security.

The NetSuite 2025.1 Release introduces a range of enhancements designed to improve efficiency, accuracy, and security across critical business functions. From AI-powered automation to refined accounting processes, advanced customer relationship management (CRM) features, and streamlined inventory management, this update provides businesses with the tools to optimize operations and maintain a competitive edge.

Following are the key updates in the NetSuite 2025.1 Release and how these features can benefit organizations.

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AI and automation

Generating financial narratives with AI

The NetSuite 2025.1 Release introduces AI-powered narrative reporting, automatically generating insights and explanations from financial and transactional data. This enhancement minimizes the manual effort required for report preparation, enabling businesses to gain clear, data-driven insights more efficiently.

Enhancing support with AI-powered NetSuite Expert

SuiteAnswers now integrates AI-driven NetSuite Expert and streamlines the search process for help and support content. Instead of manually navigating through multiple documents, users receive precise, context-aware answers tailored to their specific inquiries, which saves time and improves productivity.

Customizing AI prompts with NetSuite Prompt Studio

Admins can now refine AI-generated content using NetSuite Prompt Studio, which allows customization of Text Enhance prompts for specific records and fields. This feature enhances the relevance and accuracy of AI-generated text and aligns with business needs and processes.

Accelerating development with generative AI

The new SuiteScript Generative AI API accelerates the creation of AI-driven extensions and customizations. By using AI to generate and refine code, developers can build NetSuite enhancements faster and reduce development time while maintaining high-quality, tailored solutions.

Financial operations

Improving revenue merging accuracy

The NetSuite platform maintains consistency when retrospectively merging revenue arrangements by maintaining aligned start dates. This enhancement improves financial reporting accuracy, minimizes discrepancies, and maintains compliance with accounting standards.

Giving users more control over banking transactions

The NetSuite 2025.1 Release removes the default setting to auto-create transactions from bank data and gives users greater control over their banking rules. Instead, users must manually select this option when needed, which helps reduce risk of unintended transactions and improves overall accuracy in financial workflows.

Expanding CSV import capabilities with new record types

The NetSuite 2025.1 Release supports Item Fulfillment and Item Receipt for CSV import to streamline inventory and order management. This improvement reduces manual data entry, enhances efficiency, and offers users greater control over data migration processes.

Enhancing tax calculations with SuiteTax updates

SuiteTax enhancements introduce new preferences for combining time items and expense report details, and they help streamline tax calculations and reporting. Improved accuracy in tax reporting reduces manual adjustments and compliance risks.

Improving invoice processing with Bill Capture enhancements

Improvements to the Scanned Vendor Bills page enhance visibility and accuracy in processing invoices, while new preferences for Bill Capture enable better automation of invoice categorization.

Customer relationship management

Strengthening security for external case responses

New, time-limited links for the External Case Response Page expire access after a set period to prevent unauthorized access, and they allow only intended recipients to view sensitive case details to help reduce the risk of data exposure.

Displaying CRM performance metrics in local time zones

CRM performance data is displayed in date and time formats based on the account’s time zone, improving accuracy and usability. This enhancement allows businesses to analyze key CRM metrics with more relevant, real-time data to enable better decision-making.

Enhancing customer insights with expanded tracking and reporting

The NetSuite 2025.1 Release enhances CRM tracking and reporting with new Customer 360 insights. These updates provide a more detailed view of customer interactions and empower teams with deeper decision-making data. Key enhancements include:

Broader transaction visibility in Recent Activities
Expanded sales performance insights, including Customer Lifetime Value tracking
New product recommendation tools to refine sales and marketing strategies
Additional reporting tabs for opportunities, estimates, orders, and returns

These updates offer a more unified and actionable view of customer relationships, and they can help businesses optimize engagement and drive smarter sales strategies.

Security and user experience

Protecting Form W-2 and Form W-2C with password security

SuitePeople U.S. Payroll offers password-protected PDF downloads for Form W-2 and Form W-2C, which improves security for sensitive employee data, including Social Security numbers and income details.

Modernizing user interface with Redwood Experience Theme updates

The Redwood Experience Theme is now available on more pages and offers a modern and consistent user interface. Text Enhance improves usability with partial text editing for better workflow efficiency.

Strengthening authentication and security

Support for the Outbound Single Sign-on (SuiteSignOn) feature and RSA PKCSv1.5 scheme for OAuth 2.0 is ending, and users will need to transition to the RSA-PSS scheme for stronger encryption and security compliance.

Inventory and supply chain management

Optimizing warehouse management with smarter picking workflows

Pick Task Decomposition breaks large pick tasks into smaller, more manageable steps for better warehouse efficiency. Pick Task Reversal enables reversals of partially completed pick tasks to help reduce processing errors.

Improving supply planning with enhanced filtering and refresh options

Users can now refresh planning repositories based on Global Refresh or Scoped Refresh criteria. A Supplier filter in the Supply Planning Workbench allows businesses to view items assigned to specific preferred suppliers.

Enhancing quality control with improved statistical sampling

Expanded statistical sampling introduces new options for item-based, volume-based, and transaction-based sampling to improve quality control. Enhanced inventory visibility updates provide better operational insights, including expiration dates and inspection tracking.

Improving work order routing for better manufacturing control

Manufacturers now have greater control over work order routing, with the ability to add delays between operations, adjust connection types via the Predecessors subtab, and customize sequencing directly within work orders.

Analytics and reporting

Optimizing annual recurring revenue tracking, billing, and invoicing

The new annual recurring revenue dashboard and workbook provide deeper insights into annual recurring revenue to help businesses track trends and optimize subscription-based services. Pooled usage pricing allows businesses to price services annually while billing customers monthly. At the same time, preactivation invoicing enables companies to invoice and allocate revenue before activating subscriptions, which can improve cash flow management.

Advancing SuiteAnalytics capabilities

SuiteAnalytics updates include the end of support for the NetSuite.com to data source and require users to transition to alternative data sources for continued reporting. New features such as HTML Formulas in Search enable more advanced, custom search capabilities. In terms of collaboration, users can now send reports to individual group members instead of just the group.

Enhancing SuiteCloud and SuiteScript development tools

Updates for SuiteCloud and SuiteScript offer AI-powered automation via the N/llm module to enhance scripting. The removal of the Ext JS library requires updating customizations for compatibility. New custom objects like prompts and Text Enhance actions offer greater customization within SuiteCloud applications.

Get support from the Crowe NetSuite team

The NetSuite 2025.1 release delivers meaningful updates across accounting, CRM, inventory, manufacturing, and security, and it can help businesses streamline operations and make data-driven decisions. Whether you want to improve financial accuracy, warehouse efficiency, or subscription billing, these enhancements support a more intuitive and automated experience within the NetSuite ecosystem.

The Crowe NetSuite team is here to help businesses navigate and implement the latest updates in the NetSuite 2025.1 Release. Our specialists offer guidance on optimization, integration, and customization to help companies maximize the benefits of their enterprise resource planning systems.

Explore our Crowe Y-Hire™ solution for NetSuite to learn how you can get the support of 12 resources in one with our embedded team of business and NetSuite specialists. Watch the video to learn more.