Why Metals Leaders Shouldn’t Delay ERP Investment

Tony Barnes
| 10/25/2024
Why Metals Leaders Shouldn’t Delay ERP Investment

Implementing a new enterprise resource planning (ERP) system was metals leaders’ top reason for significantly increasing their technology investments this year compared to 2023, according to the Crowe “2024 Technology in Metals Survey Report.”

It’s no secret that implementing or upgrading an ERP system requires a significant investment of money and resources, and many metals leaders delay making the commitment for as long as possible. However, executives who try to avoid the challenges and risks by putting off an investment might hinder their potential for growth and success in the future.

An ERP system is an established best practice for scaling operations and standardizing processes, but the current wave of investment to move to modern, cloud-based ERP systems is key to enabling current innovations like AI. With the accelerated pace of change in technology, waiting until later could make future optimizations and transformations more difficult, time-consuming, and costly. Metals leaders should think twice before delaying ERP investment because it seems like the path of least resistance.

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4 factors metals leaders should consider when making ERP investment decisions

Metals leaders have many variables to consider as they make technology decisions. Following are four considerations that they shouldn’t overlook.

Create a collective understanding of users’ needs across departments

Create a collective understanding of users’ needs across departments

When metals leaders consider investing in an ERP system, it’s critical to understand user perspectives and desired outcomes across departments. But it’s not enough for one person, or even a small team, to gather all the information and decide themselves. If department leaders submit their requests to an executive, there is greater room for misunderstanding and misalignment.

Teams should create a collective understanding of what other departments need and what they’re ultimately aiming to achieve. A wider discussion can help executives gain deeper insight into how an ERP system decision should be made.

Tie ERP investment to the business strategy

Tie ERP investment to the business strategy

Metals leaders commonly overlook how implementing or upgrading an ERP system should align and integrate with its overall business strategy. The question executives must consider is not simply, “Do we need to upgrade our ERP system?” but instead, “How can a new ERP system support the business strategy and help us reach our goals as an organization?”

Leaders considering ERP investment should gather insight from all levels of the organization. They should determine what challenges need to be addressed and what goals the business wants to achieve.

Reevaluate operational processes with a new ERP solution

Reevaluate operational processes with a new ERP solution

Switching to an advanced ERP system should not be reduced to simply digitizing manual processes. For example, if shop floor workers with a paper-based tracking system move to a digital tracking system, they might think the right technology needs to be configured to match how they’ve been tracking inventory.

Metals leaders need to think critically about the process with a digital-first mindset. This approach requires leaders to determine the outcome they’re hoping to achieve, understand the capabilities of the new technology, and think through how the process might need to change.

Tie ERP investment to the business strategy

Establish a new mindset for ERP implementations

In the past, many metals companies have invested in an ERP system, worked toward a go-live date, and continued to use the same platform for years.

However, advanced, cloud-based platforms release several updates in a single year, which means technology is no longer static – and the approach to implementing it shouldn’t be either.

Metals leaders must develop a mindset of continual improvement, adoption, and innovation to get the most out of their ERP investment and stay ahead of the curve.

Make confident ERP investment decisions with Crowe

As a metals leader, you need to consider many factors in the ERP decision-making process. It can be tough to determine what next steps are right for your business. If you’re looking for more specific advice on what might be best, feel free to contact the Crowe team.

Our metals technology specialists have decades of industry knowledge and extensive experience working with and implementing ERP solutions for companies like yours. We’re ready to help you determine what your next steps might be.

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Tony Barnes
Tony Barnes
Principal, Microsoft Cloud Solutions Leader