Legal consulting case study: Data retention

11/15/2023
Legal consulting case study: Data retention

Learn how a multinational company navigated the challenges of e-discovery and information governance working with Crowe.

Company

A multinational company maintains operations for numerous functions (research and development, manufacturing, accounting, distribution, and sales) in different countries.

Support

Crowe legal consulting specialists performed an assessment to gather institutional knowledge pertaining to the data sources associated with the litigation.

Challenge

The company needed help addressing the complexities associated with information governance as well as a response for litigation for a subsidiary of the parent company.

Solution

Crowe addressed inconsistent retention and nondefensible disposition policies to help the company mitigate financial and legal impacts.

Legal consulting case study: Data retention

Challenge details

Using an approach based on proven methodologies and industry benchmarking, Crowe legal consulting specialists began a combination of on-site and remote reviews of the organization’s data management and data protection practices.

Through that assessment, areas of deficiency surfaced in data preservation policies, records retention policies, and data disposition following employee offboarding. It became clear that the company did not have defined and efficient retention and disposition policies in place, which had resulted in some inadvertent mishandling or disposal of data.

Solution snapshot

The Crowe legal consulting team assisted the client in identifying deficiencies in retention policies and reducing risk by defensibly disposing of platforms no longer needed by business units. They also developed defensible retention policies and practices around implementation of legal holds and policies when employees separate from the company.

In addition, Crowe developed best practices for e-discovery response for any future investigations or data request situations.

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Takeaways

The company needed to update its data retention policies and assure its litigation readiness. Crowe used its experience and expertise in the field, as well as associated technology, to contribute to that success:

  • Managed quality control and tracking using an analytics-oriented approach
  • Used an industry-leading methodology to assure data retention and information governance compliance as well as litigation readiness
  • Better prepared the company for potential litigations and investigations as well as proper records management
  • Facilitated proper strategies for data retention upon employee departure

Contact us

Our legal consulting specialists can assess your current legal situation, security practices, and operating procedures in relation to compliance and industry benchmarking. Contact us today to see how we can offer an end-to-end solution for you. 
George Rudoy
George Rudoy
Principal, Global Law Firms Consulting Leader