Balance is key for managing a high-performing remote workforce

For the foreseeable future, the dining room is your office, work is home, and home may even be school. In all the upheaval, it can be hard for employees to stay focused, let alone achieve the fabled work-life balance.

Here’s what business leaders and managers can do to make work easier and life more manageable – and even foster productivity, innovation, and well-being, now and for the long haul.

Empathy has never been more important

It can be hard to remember the pre-pandemic work environment, with its reliable levels of routine and control. Today, employees and managers alike are at home juggling Zoom calls, homework help, and vital support for our friends, family, and communities. Remember to always lead with empathy, patience, and understanding. Listening to each other and sharing resources can go a long way toward keeping us all safe, healthy, and productive.

Here are 4 things to focus on to make a remote workforce successful

Communication and trust

Communication is the foundation for a successful remote workforce. Schedule regular communications, both one-on-one and with the larger team, to keep employees informed and connected.

Technology that supports

Give employees the tech they need to succeed at their jobs. Assess the security, reliability, and performance of every tool.

Client support and business impact

To keep meeting your operational and financial goals, keep measuring productivity. Consider adding customer surveys to make sure you’re delivering what customers need.

Planning for the future

However much we miss pre-pandemic life, we’ll be living in the new normal for a while longer. Smart organizations are mapping out actionable goals, next moves, and technology investments that can evolve along with their employees, organizations, and business models.

Communication is the foundation for a successful remote workforce. Schedule regular communications, both one-on-one and with the larger team, to keep employees informed and connected.

Give employees the tech they need to succeed at their jobs. Assess the security, reliability, and performance of every tool.

To keep meeting your operational and financial goals, keep measuring productivity. Consider adding customer surveys to make sure you’re delivering what customers need.

However much we miss pre-pandemic life, we’ll be living in the new normal for a while longer. Smart organizations are mapping out actionable goals, next moves, and technology investments that can evolve along with their employees, organizations, and business models.

Looking for more tips or guidance on managing a remote workforce?

Our remote workforce insights

We understand how to get remote work done – we’ve been at it for years. Our teams work together remotely and collaboratively on a regular basis, and we’ve learned a lot through the years. See what our thought leaders are saying.

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