Banks are comprised of complex, interconnected parts that can’t execute effectively when key components lag. But when it comes to bank efficiency, there isn’t an obvious breaking point. Rather, bank efficiency breaks down across the organization over time.
Addressing lagging performance and fixing the underlying causes doesn’t happen immediately, either. It takes time and a holistic approach to close the gap between reality and potential. Identifying the symptoms of low performance is a critical first step in improving bank efficiency and profitability.