Tax Transformation (Spoiler Alert Its not all about AI)

Tracey Grant-Castleman, Darrin Devereaux
12/6/2023

This webinar focuses on how to plan and implement tax function transformation in the face of volatility and complexity.

Presenters

  • Amy Grant-Castleman, Partner, Tax
  • Darrin Devereaux, Managing Director, Technology

Webinar topics

  • Tax reporting and compliance is becoming increasingly complex. Tax departments need to transform to keep up.
  • Don't jump to solutions too quickly. First understand the root problems you need to solve in your organization before looking at technology. Simplify processes where possible before automation.
  • Methodologies like Kaizen can help break down processes into an actionable transformation road map. Involve cross-functional teams to map current processes and identify issues.
  • Establish measurements and metrics upfront to monitor success. Measure current state as a baseline to track progress toward goals.
  • Prioritize initiatives based on complexity, implementation time, value, and impact. Look for quick wins but also for longer-term strategic priorities.
  • It's okay if some initiatives fail – fail fast and pivot. Lack of clear success criteria and monitoring are common failure causes.
  • AI like ChatGPT has risks but can be a useful tool when governance and human oversight are in place. Understand that it takes time to build trust.
  • Focus on improving processes before applying technologies like RPA. Otherwise, the technology will only automate a broken process.
  • Tax transformation is complex but necessary. Take a methodical approach to building initiatives that drive value and minimize risk.

Note: Only attendees of the live webinar are eligible for CPE or CLE credit for qualifying webinars. Viewing the webinar recording on this page does not qualify you for CPE or CLE credit. . For questions about CPE contact cpe.processing@crowe.com.

Additional CPE information

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Tracey Grant-Castleman
Tracey Grant-Castleman
Partner, Tax Transformation Leader