As advanced technology continues to evolve at an accelerated pace, many metals leaders face amplified uncertainty about implementing and using technology solutions. These five technology trends offer key insights that can help decision-makers be more confident in their investment decisions.
- Increased technology investments. Metals companies are significantly increasing their technology investments, with a notable rise in spending as a percentage of total revenue.
- Changing investment reasons. While cost control and operational efficiency remain important, customer expectations and employee experience are primary reasons for technology investments.
- Cybersecurity concerns. Cybersecurity is identified as the biggest IT-related business risk, with a majority of companies prioritizing it in their technology strategies.
- Rise of AI and advanced technologies. More companies are adopting AI and other advanced technologies to enhance operational efficiency and decision-making.
- Improving employee experience. Companies are using technology to improve the employee experience and attract and retain talent.