A Microsoft ERP solution built for the public sector

Tom R. Reznicek, Nicole C. Sims
6/21/2023
A Microsoft ERP solution built for the public sector

Many public sector organizations already use technology such as Microsoft Azure™ and Microsoft Office 365™. They have invested in the technology and know that it works. Their employees are comfortable with it. So, it makes sense to extend the power of Microsoft™ solutions rather than invest in unfamiliar technologies.

With help from Crowe, public sector IT departments can do more with what they already know and trust. Microsoft Dynamics 365™ is an industry-specific enterprise resource planning (ERP) system that delivers digital transformation for finance services, human resources, procurement services, enterprise asset management, and more.

Want to see a Microsoft ERP solution for the public sector for yourself? 
Contact us today to schedule a 30-minute demo.

Extend the power of Microsoft technology to transform your operations

When organizations work with Crowe to implement Dynamics 365, they benefit from the stability of both Microsoft and Crowe. Organizations can appreciate a familiar user experience while trusting in the security and reliability of the Azure cloud. Plus, they can lean on the knowledge that Crowe has been a Microsoft Business Applications 2022/2023 Inner Circle member with more than 25 years of experience implementing Dynamics ERP.

6 benefits of implementing Dynamics 365 for the public sector

The Microsoft platform combined with the public sector experience and technology of Crowe offers six benefits that can transform organizations.

1. Efficiency, security, and high availability from any device

Backed by the Azure cloud, Dynamics 365 delivers efficiency, security, and high availability from any device. IT departments can make sure that employees within their organization have the software they need to work from anywhere.

With the increase in remote and hybrid work environments, the ability to work securely outside the office is critical – for the integrity of the public data being handled and for public sector recruitment and retention initiatives.

Reducing workloads through the automation of time-consuming tasks is another way to improve employee recruitment and retention in the public sector. It’s hard enough competing for the right talent. Providing an efficient work environment can be a key part of retaining your workforce.

2. New solution features and reimagined business operations

When an organization is ready for new capabilities – like generative artificial intelligence and predictive analytics – the platform is already in place to do so. It can enable new solution features and reimagine the organization’s business operations with minimal impact.

3. IT teams: Extended business impact

Using the Microsoft Power Platform™, organizations can empower their IT teams to extend their business impact. Microsoft technology can broaden the usefulness of an ERP solution by using no-to-low code tools that allow the quick building and employment of applications.

Power Platform accelerates innovation and reduces costs by helping analyze data, automate processes, and build apps, websites, and virtual agents. Even small IT teams can be the force behind an integrated, digital workplace in which team members can seamlessly meet, chat, access, and share documents.

4. Employees: Increased productivity and efficiency

Organizations can empower employees by using Microsoft generative artificial intelligence (AI). With responsible AI, time-consuming, manual tasks can be automated with intelligent chatbots, predictive insights, vendor invoice automation, and expense management automation.

Organizations can lay the groundwork now to benefit from future advances in automation and other emerging technologies connected with AI.

5. Industry-leading integration tool sets that connect data and other key systems

Outdated technology holds organizations back, and it’s a security risk. When team members operate from their own isolated data or use shadow systems to work around system shortcomings, problems ensue. With an ERP solution built for the public sector, organizations can be sure their software continually evolves, and that data connects to other key systems.

6. A controlled, supported environment

Organizations can build and control their own environment with Microsoft's single-tenant solution while remaining fully supported and current.

6 Dynamics 365 software features

Dynamics 365 is a highly configurable software as a service (SaaS) solution with the following six key features:

1. Functionality tailored to the public sector

Microsoft developed Dynamics 365 with a focus on the public sector. Then, Crowe extended the base system of Dynamics 365 to provide enhanced features for state and local government, transportation, and utilities – bringing to market a solution further tailored to public sector needs.

2. Modern, scalable, reliable, and secure cloud solution

A pure cloud SaaS solution, Dynamics 365 was developed by Microsoft on its own industry-leading technology, security, and data center network. Its adaptable architecture fits easily into existing environments, and it is cost effective to maintain.

3. Flexible reporting and business intelligence tools

Dynamics 365 provides flexible reporting that is user friendly. It also provides a powerful business intelligence tool that allows employees to create dashboards, graphical reporting, and interactive reports.

4. Functionality balanced with ease of use

Dynamics 365 represents a strong balance of functionality and ease of use for customers, which helps accelerate acceptance of the system and reduce ongoing training costs over time.

5. Seamless integration with other applications

Dynamics 365 includes a comprehensive, flexible data management tool that supports a broad set of options for easy integration with other applications.

6. Tools to expand beyond traditional ERP

The Dynamics 365 platform and tools support building mobile apps and creating unique modules that extend the capabilities of the base ERP application.

Are you ready to do more with what you already know and trust?

You don’t need to invest in unfamiliar technology that comes with a steep learning curve and a high price. A Microsoft ERP solution built with the public sector in mind and implemented by Crowe specialists can save you time, long-term costs, and countless hours of frustration.

Microsoft, Azure, Dynamics 365, Office 365, and Power Platform are trademarks of the Microsoft group of companies.

Contact us

Thomas Reznicek
Tom R. Reznicek
Principal, Public Sector Consulting
Nicole Sims
Nicole C. Sims
Principal, Public Sector Consulting