Legal professionals can use AI and other technology to add to their practice – without taking away from the profession.
The legal field and legal profession continue to evolve. Attorneys require a unique combination of training, expertise, and experience to provide invaluable services for their clients. And the introduction of new technologies like artificial intelligence (AI), analytics, and machine learning can add challenges to the legal profession. At the same time, the companies that are responding to litigations need to provide data from multiple technology platforms, often unstructured or proprietary, to defend against allegations and lawsuits.
It can seem like the advent and popularity of technology has complicated legal work. Law firms used to rely on junior associates to do the groundwork, but now that AI can develop content, it might seem like any type of legal work that relies on the expertise and experience of attorneys is up for grabs.
According to a recent survey, 70% of surveyed attorneys indicated they have risk concerns surrounding the use of generative AI, ranging from access to confidential information to accuracy of responses and creation of liability.
Plus, 20% of respondents indicated they’ve received warnings from their companies about the unauthorized use of generative AI.*
The reality is far more complicated – and far more beneficial for attorneys. While AI can write documents and present certain aspects of legal work as part of the briefing protocol, it can’t replace the training, experience, analysis, and human-to-human connection required in the legal profession. Attorneys can distinguish and differentiate their work from the work of AI while automating certain tasks to be more economical, efficient, and effective for their firms and their clients.
“‘I think some of the reaction in the legal profession has been extreme, especially those [law departments] that do outright bans,’ says one corporate legal leader. ‘AI is just a tool, and you just have to be smart about how you use it … Some law firms and legal departments even sought to ban email too at first, but now you can’t [imagine] a firm conducting business without it.’”*
Especially for those functions within the legal profession that can be considered expensive but don’t require high-value expertise – discovery and document review, for example – AI can be a great solution to augment attorneys’ expertise and leave them the time and space to do the work they do best.