Organizational change management and training

Organizational change management for public sector

From updating legacy technologies to reinventing complex bureaucratic processes, change in the public sector comes with unique challenges. With specialized public sector expertise in organizational change management, we know how to help.

Navigate transformations effectively


Public sector organizations often struggle with limited resources, resistance to change, pressures to deliver services to diverse communities, and the need to operate transparently and maintain public trust.

We understand these hurdles, and our public sector-focused approach to organizational change management and training can help you address them.

Our approach puts people at the heart of change

Many projects and programs struggle and events fail because of individual, organizational, and cultural factors that are not adequately understood or addressed. We focus on understanding your feedback and needs to move your organization up the change commitment curve.

Our approach to organizational change management is centered on effectiveness and sustainability to help pave the way for long-term resilience. We’ve supported many public sector organizations like yours at various stages of their transformation journey.

We know how public sector organizations work

Our team exclusively serves government agencies, not-for-profit organizations, educational institutions, and other public sector entities. We have a deep understanding of how these organizations operate and we build strong relationships that support successful transformation initiatives.

We establish trust and open communication channels with key stakeholders to encourage alignment and collaboration throughout the transformation process.

Our experienced team can help your public sector organization make the right moves.

We serve a range of public sector organizations


Mission-based organizations that serve the public come in all shapes and sizes. We’ve worked with them all.

State and local government agencies

Our public sector expertise helps government organizations tackle changes smoothly through strategic planning and employee training.

Not-for-profit organizations

Our experience helps not-for-profit organizations implement key strategic and operational changes and improve staff training.

Educational institutions

Our industry specialization and thought leadership helps learning institutions manage major transitions by training teachers and staff.

State and local government agencies

Our public sector expertise helps government organizations tackle changes smoothly through strategic planning and employee training.

Not-for-profit organizations

Our experience helps not-for-profit organizations implement key strategic and operational changes and improve staff training.

Educational institutions

Our industry specialization and thought leadership helps learning institutions manage major transitions by training teachers and staff.

How we can help

Change can mean many different things among public sector organizations. We can help in a range of ways.

Change strategy development

We collaborate with you to create tailored change strategies that align with your goals and provide a clear road map for sustainable transformation, guiding you through every step of the process to achieve sustainable success.

Human-centered design

We prioritize the needs and experiences of the people who interact with our services. Our human-centered approach provides intuitive, accessible, and effective solutions that foster greater user satisfaction and engagement. By understanding the perspectives of stakeholders and end users, we create tailored strategies that meet organizational goals and enhance the overall experience for everyone involved.

Stakeholder engagement and communication

Effective communication and stakeholder engagement are crucial for successful change. We help you develop comprehensive communication plans and engagement strategies that build trust, address concerns, and help all stakeholders stay informed and involved throughout the transformation journey.

Training and capacity building

Empowering your workforce with the skills and knowledge needed for change is essential. We offer customized training programs and capacity-building initiatives that equip your team with the tools to adapt, innovate, and thrive in a changing environment.

Technology integration and modernization

Modernizing outdated systems and integrating new technologies can significantly enhance public service delivery. Our specialists can guide you through the process of technology adoption to enable smooth integration and minimal disruption while maximizing the benefits of modern solutions.

Organizational culture transformation 

We believe that a thriving organizational culture is the foundation for successful change. We address the challenges of shifting mindsets and behaviors by implementing targeted strategies that promote openness, adaptability, and a shared vision. We also help equip your team to navigate and sustain cultural transformation effectively.

By aligning cultural values with strategic goals, we help you build a cohesive and adaptive organization ready to meet the challenges of today and tomorrow.

Learn about some of our public sector accomplishments

Confidently navigate your transformation


With more than 40 years of experience in the public sector, we deliver results.

Whether you need a new initiative, support on a large project, or to adapt to new requirements, we can help with every step of your organizational change.

Jeff Eckert Headshot
Jeff Eckert
Managing Director, Consulting
Shibani Nag
Shibani Nag
Consulting
Jason Reefer
Jason Reefer
Consulting