Business Process Services

Our BPO services

• are designed for SME operations,
• are separately scaled and supported for large companies with multi-location operations in India and overseas
• use a mix of technology, systems and personalisation
• operate to agreed SLAs, client preferred software, and client data security needs

to deliver comprehensive, timely and cost-effective service, customised to client needs.

Core in-house teams in Mumbai, Delhi and Pune service various SME operations, mainly India entities of MNCs. We adapt to client needs on software and reporting, while maintaining standardised controls and delivery mechanisms. Client employees particularly appreciate the help desk service offered for 24-48 hours after payroll disbursement – through e-mails, mobile and social media.

Our direct and indirect tax expertise adds depth to our service offerings, for overall compliance advisory to detailed compliance execution.

Our capabilities are enhanced by the specialised operations of our alliance partner Mynd Solutions (a Business Alliance member of Crowe Global), with 1000+ employees processing over 2.5 million transactions monthly and a track record of managing business processes for Fortune 500 companies.

Our team includes experienced Company Secretaries (Sandeep Parekh and Company) to support the secretarial compliance and certification needs of our clients.

• FAO outsourcing
  • Book-keeping and accounting under Indian GAAP, Ind-AS, IFRS, US GAAP etc
  • Financial reporting, periodic and annual with assistance in the audit process
  • Fixed Assets records and management
  • A/R and A/P processing and management

• HR outsourcing
  • Payroll processing, disbursements and compliances
  • HR and benefits admin
  • Recruitment processes

• IT Outsourcing, including
  • Business process management
  • Infra management
  • SAP ERP

• Compliances
  • Direct and indirect tax
  • Company law and company secretarial
  • Foreign exchange regulations
  • Cross-border reporting and compliance controls